COVID-19 Pandemic Response


outline of state of Minnesota with the words: MN Covid19 case map. Click on the image for a link to the map on a website.

Click or tap on the image to be directed to an up-to-date map of the COVID-19 cases in Minnesota provided by the St Cloud Times. 


Important Update

As of Saturday 3/28/2020: Lobby Services Suspended

Beginning Saturday, March 28th we are temporarily limiting lobby services in our Kensington, Herman, & St. Cloud offices, and implementing drive-up only services in our Belgrade, Cokato, Elrosa, & Willmar locations. Some locations have also adjusted hours of operation to ensure the most efficient level of service as the state of Minnesota enters into the Stay At Home executive order that went into place at 11:59pm on Friday, March 27th.

At this time we highly encourage customers to utilize digital banking, phone banking, ATM’s, night deposit drop boxes, & practice social distancing in situations that call for lobby access. With these changes, call wait times may vary and we appreciate your patience. Your safety and the safety of our team members remains our highest priority. Please check this page often for further updates and announcements.

Please review below for details for each office location pertaining to lobby access & business hours during this temporary measure. Our complete list of office locations & hours can be found here.


Belgrade | 320-254-8271

Drive-Up Hours: Mon-Thurs: 8am to 4pm | Fri: 8am to 5pm
Drive Up Only | Lobby Access by Appointment or if Determined Urgent or Essential

Cokato | 320-286-2146

Drive-Up Hours: Mon-Thurs: 8am to 4pm | Fri: 8am to 5:30pm | Sat: 8:30am to 12pm  
Drive Up Only | Lobby Access by Appointment or if Determined Urgent or Essential

Elrosa | 320-697-5533

Drive-Up Hours: Mon-Thurs: 9am to 3pm | Fri: 9am to 4pm   
Drive Up Only | Lobby Access by Appointment or if Determined Urgent or Essential

Herman | 320-677-2211

Lobby Hours : Mon-Thurs: 9am to 3pm | Fri: 9am to 4pm
Lobby Access Limited to 2 Persons at a Time | Follow Posted Instructions to Entrance | Appointments Accepted   

Kensington | 320-270-2805

Lobby Hours : Mon-Thurs: 8am to 4pm | Fri: 8am to 5pm   
Lobby Access Limited to 2 Persons at a Time | Follow Posted Instructions to Entrance | Appointments Accepted 

St. Cloud | 320-407-8250

Lobby Hours: Mon-Fri: 8am to 4pm  
Lobby Access Limited to 2 Persons at a Time | Follow Posted Instructions to Entrance | Appointments Accepted 

Willmar  320-235-7000

Drive-Up Hours: Mon-Thurs: 8am to 5pm | Fri: 8am to 5:30pm | Sat: 9am to 12pm  
Drive Up Only | Lobby Access by Appointment or if Determined Urgent or Essential 

We are protecting you and our employees.

Our priority is the safety of our customers and employees so our branches remain safe. We are limiting staff travel between our branch locations to prevent spreading any unintentional asymptomatic infections between communities, implementing social-distancing, providing hand sanitizer, disinfecting wipes, facial tissue, disinfectant sprays, gloves, and other personal protective items as recommended by the Centers for Disease Control and Prevention (CDC). We’ve also provided employees with preventive steps to stay healthy and to remain at home should they have any signs of feeling ill. Please follow this page for further updates regarding Kensington Bank’s response to the COVID-19 Pandemic.

We Are Here to Help During the Uncertainty of the COVID-19 Pandemic

The health and well-being of your families and our communities are our top priority.

Due to the recent progression of the Corona Virus (COVID 19) prompting both a National and State-Wide Emergency to be announced, we want you to know that Kensington Bank is here for you.

We are taking a measured approach by putting cautionary processes in place to protect both you and our team members while remaining open for business at full capacity at this time.

Digital Banking; Anytime, Anywhere

Kensington Bank’s digital banking solutions are available to you on your computer or device anytime, anywhere, 24/7/365. Digital banking gives you the flexibility and convenience to bank from your home as you may be limiting your travel and interactions during this period of uncertainty.

  • Check your balance
  • Deposit a check using the mobile app
  • Mobile Wallet (ApplePay, GooglePay, SamsungPay) – use your phone to make payments with your debit card at stores that accept mobile payments.
  • Transfer funds between accounts
  • Pay your bills
  • View your statements
  • Manage your debit card
  • Manage your budget
  • Receive online support
  • Mortgage Loan Applications – Apply online with one of our Mortgage Experts

Keep in mind that although small, cash does carry a risk of transmitting viruses. The Federal Reserve has taken efforts to make sure the money supply is not contaminated. Banknotes that circulated in Europe and Asia are being quarantined for seven to 10 days as a “precautionary measure.” We recommend using digital banking and your debit / credit cards in lieu of cash when possible.

If you aren’t yet using Kensington Bank’s digital services, you can find support, learn more, and use the online demo here.

Sign into Kensington Bank’s Digital Banking

Register for Kensington Bank’s Digital Banking

 Kensington Bank’s branches and network of over 32,000 ATMs through MoneyPass will continue to be available to you.

Staying Connected

As we as continue to monitor situation as it unfolds, you can check with us and how we’re responding by visiting kensington.bank , as well as follow us on our social media pages.

At this time our branch locations remain open without changes to our hours of operation but keep in mind that banking through the drive-up or utilizing night deposit where available can minimize exposure.

Please feel free to call and speak with our team members during business hours 866-965-2419 and a final reminder that you can also check you balances and perform transactions through our phone banking at 855-757-8313.

During this difficult time, we are putting all of our efforts together in order to support our customers and communities.

Thank you for your continued partnership!

Local Resources Regarding COVID-19 and Our Communities

Belgrade & Elrosa Area

Cokato Area

Herman Area

Kensington Area

St Cloud Area

Willmar Area

How to Protect Yourself

The CDC: Centers for Disease Control and Prevention has released a wealth of information to help you make informed decisions as it relates to the Coronavirus Disease (COVID-19) here.

SYMPTOMS OF CORONAVIRUS DISEASE 2019 Patients with COVID-19 have experienced mild to severe respiratory illness. Symptoms* can include fever, cough, SHORTNESS OF BREATH. Seek medical advice if you develop symptoms, and have been in close contact with a person known to have COVID-19 or if you live in or have recently been in an area with ongoing spread of COVID-19. For more information: www.cdc.gov/COVID19-symptoms